At faible & failure in Hamburg, you'll find high-quality, timeless, and 100% sustainable clothing. While most customers appreciate the experience of visiting the Faible & Failure store directly, for those unable to make it to Hamburg, their orders are delivered in climate-friendly reusable shipping boxes.

"I'm thrilled to have Hey Circle as a partner. We've been searching for a circular solution that doesn't always rely on returning empty packaging to the manufacturer. We use the boxes both to transport goods back and forth with our producers and to deliver to our customers. We'll definitely expand the range" explains Isabelle Mann, founder and creative director of faible & failure.

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hey circle offers XS and M boxes, which are optimized for package size. The smaller box, known as the XS or Warenpost box, is particularly cost-effective and space-saving for shipping. The M box can be folded flat for storage and as a return shipment.

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Closed-loop system with producers and direct-to-customer shipping

Return rate is almost zero at faible & failure, a significant difference for the sustainable fashion label compared to the industry average. The handcrafted knitwear is partly produced on demand, but customers can choose samples in different colors for viewing. Furthermore, there's a closed-loop system with the producers. "We prioritize ecological materials, local manufacturing, and transparent supply chains, as well as waste reduction."